Completion of this course provides knowlege of practices and processes in ITIL® Service Lifecycle Management- Continual Service Improvement, and as well as certify. It also teaches management skills needed to provide an organization with valued Service Management. This course covers areas of continual Service Improvement Principles, Processes, Methods and Techniques, as well as technology and organization for Continual Service Improvement.
Completion of this course provides knowlege of practices and processes in ITIL® Service Lifecycle Management- Continual Service Improvement, and as well as certify. It also teaches management skills needed to provide an organization with valued Service Management. This course covers areas of continual Service Improvement Principles, Processes, Methods and Techniques, as well as technology and organization for Continual Service Improvement.