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ITIL Capability - Operational Support and Analysis (Rev. 1.6) Training

ITIL Capability - Operational Support and Analysis (Rev. 1.6) Training
Product Code: PN-ITIL-OSA-R16
Price: $899.00
Ex Tax: $899.00
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This course prepares to certify in ITIL® Service Capability Management - Operational Support and Analysis. Each section of this program contains groupings of roles and processes found in ITIL® IT Service Management. These include:

  • Event Management
  • Incident Management
  • Request Fulfillment
  • Problem Management
  • Access Management
  • Service Desk
  • Technical Management
  • IT Operations Management and Application Management

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Description

This course prepares to certify in ITIL® Service Capability Management - Operational Support and Analysis. Each section of this program contains groupings of roles and processes found in ITIL® IT Service Management. These include:

  • Event Management
  • Incident Management
  • Request Fulfillment
  • Problem Management
  • Access Management
  • Service Desk
  • Technical Management
  • IT Operations Management and Application Management

Write a review

Your Name:


Your Review: Note: HTML is not translated!

Rating: Bad           Good

Enter the code in the box below:



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